Customer Contact Association Serbia - Asocijacija za unapređenje rada korisničkih servisa Srbije - About CCAS

Customer Contact Association Serbia - Asocijacija za unapređenje rada korisničkih servisa Srbije

About CCAS
Indeks strana
About CCAS
Contact/Call Centers, Customer Care Services and CRM
The alternative channels
Research and promotion

The fundamental aims of the Association are:

1. Advocacy with a purpose of setting professional standards

2. Organization and support about research in the sector and gathering of information for the members of the Association

3. Cooperation with the authorities

4. Organization of tribunes, seminars and conferences

5. Giving information to its members about possibilities in the career development

6. Support to the members of the Association about connecting and making contacts to other members of the Association, as well as the realization of cooperation with other bodies and associations.

 


 
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