Call Centre Agent

Working in the call centre based in Serbia, agents will be presented with an opportunity to build client relationships in English with a variety of individuals based in UK in a dynamic and friendly sales environment.


Requirements:

* Extensive experience in written and spoken English, along with good user knowledge of MS Office are must
* Prior telesales experience is preferred and would be an advantage
* The individual in this position must have excellent communication, negotiation and sales abilities, along with good customer service skills
* Ability to spend extensive time on the telephone
* Must be able to multi-task by typing while speaking on the telephone with clients
* Must be detail oriented and have good organizational skills
* Must be highly attentive to attendance and punctuality.